1. What is Treasure Jerseys?


    * Treasure Jerseys is a dedicated online platform that specializes in selling an extensive range of soccer jerseys. Our collection spans from retro and vintage pieces, that allow customers to relive the glory of soccer's past, to exclusive items for collectors who seek rarity, and current jerseys for fans wanting to support their favorite teams in the latest gear. 

    * Our mission at Treasure Jerseys is to connect soccer enthusiasts with high-quality jerseys that represent their passion and fandom. We believe in the power of the beautiful game to unite people, and we aim to contribute to this unity by offering products that bring joy and a sense of belonging to every soccer fan around the world.



2. Can I request a jersey that is not currently listed on the site?


At Treasure Jerseys, we always aim to cater to the specific needs of our customers. If you're looking for a particular jersey that's not currently listed on our website, we encourage you to get in touch with our customer service team at treasurejerseys@gmail.com.

 While we cannot guarantee we'll be able to source every requested jersey, we will certainly do our best to assist you and explore all available options.



3. How do I place an order?


    To place an order on Treasure Jerseys, follow these detailed steps:

    

1. Visit the website: Navigate to the Treasure Jerseys website on your preferred web browser.

  

 2. Browse or Search: You can either browse through the wide selection of jerseys using the categories provided or use the search bar if you're looking for a specific team or type of jersey.


3. Select Your Item: Click on the jersey that caught your eye for more detailed information. This page will provide additional details about the jersey such as the team, year, and any special features.


4. Choose Size: Once you've decided on a jersey, select your desired size from the drop-down menu.


5. Add to Cart: Click the 'Add to Cart' button to put the item in your shopping cart.


 6. Review Your Cart: You can continue shopping and add more items to your cart, or you can review your selections by clicking on the cart icon usually located in the upper right corner of the webpage.


 7. Checkout: If you're ready to make a purchase, click 'Proceed to Checkout.' 


 8. Enter Information: Fill in the requested information including shipping address and payment details.


9. Confirm Order: Review all the information, ensure everything is correct, and click 'Place Order' to finalize your purchase.


10. Once you've successfully placed your order, you should receive an email confirmation detailing your purchase and providing an estimated delivery date. 


 If you run into any issues or need additional assistance, don't hesitate to contact our customer support.


4. What payment methods do you accept?


 At Treasure Jerseys, we aim to make the purchasing process as convenient as possible for our customers. Therefore, we accept a variety of payment methods, which include:


    1. Credit Cards: We accept all major credit cards, such as Visa, MasterCard, and American Express.


2. Debit Cards: All major debit cards are also accepted.


 3. PayPal: For those who prefer using digital wallets, PayPal is a viable option.

   

4. Apple Pay: If you're using an iOS device, we support Apple Pay for quick and secure transactions.


5. Google Pay: We accept Google Pay for Android users or those using Google's digital wallet platform.


Please note that all transactions are secure and encrypted to ensure the protection of your personal and financial information.


5. How can I track my order?


Once your order has been processed and shipped from Treasure Jerseys, tracking your order is facilitated through the use of a tracking number:


1. Order Confirmation and Tracking Number: After you place an order, you'll receive a confirmation email. Once your order is dispatched, you'll receive another email with your unique tracking number.


2. Use Carrier's Website: This tracking number can be used on the shipping carrier's website (for example, USPS, FedEx, DHL, etc.). Go to the carrier's website, find the tracking or shipment status section, and enter the provided tracking number.


3. Track Your Order: After entering your tracking number, the carrier's website will display the status of your shipment, its current location, and an estimated delivery date.


Please remember that it may take a short while for tracking information to be updated on the carrier's site after you receive your tracking number. If you have any issues with tracking your order or if the information is not available, don't hesitate to contact our customer service for further help.



6.  What is the estimated delivery time for orders?


At Treasure Jerseys, we aim to get your order to you as swiftly as possible. Since our products are shipped for free, the estimated delivery time for orders is typically between 10 to 15 business days.


Please keep in mind that this is an estimate and actual delivery times may vary due to factors such as shipping carrier delays, customs processing times, and the final destination of the order. We appreciate your patience and understanding, and rest assured, we're committed to getting your jerseys to you as quickly as we can.


7. Do you ship internationally?

 

Yes, Treasure Jerseys is proud to serve soccer enthusiasts from all corners of the globe. We offer international shipping to a wide range of countries. Whether you're in Europe, the Americas, Africa, or Asia, you can order your favorite soccer jersey from us and we'll deliver it right to your doorstep. Shipping times may vary depending on your location, but we work closely with our shipping partners to ensure your package arrives as quickly as possible.


8. How can I get in touch with customer service?


If you need assistance or have any questions, you can reach our customer service team via email. Please send your inquiries to treasurejerseys@gmail.com

We strive to respond to all emails as quickly as possible, and our team is always ready to assist with any concerns or issues you may have. We value our customers and your satisfaction is our top priority.


9. How do I know if a jersey will fit me?


At Treasure Jerseys, we understand the importance of a good fit. Our jerseys follow traditional American sizing. 


If you're unsure about what size to order, it's often a good idea to compare your own measurements to a similar item that fits you well. If you're a Medium in most American brands, it's likely a Medium from our store will fit you well.


However, considering that different brands and styles may vary slightly, if you're between sizes, we often recommend sizing up for a more comfortable fit. 


Always remember to check the product details of the specific jersey you're interested in, as any special sizing notes or recommendations will be included there. If you're still unsure or need further assistance, please don't hesitate to get in touch with our customer service.


10. Is my personal information secure?


Absolutely, the security of your personal information is our top priority at Treasure Jerseys. 


We implement a variety of security measures to maintain the safety of your personal data. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database. This encryption ensures that the data is only accessible by those authorized with special access rights to our systems, who are required to keep the information confidential.


We follow all PCI-DSS requirements and implement additional generally accepted industry standards. Moreover, after a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 


Rest assured that we're committed to protecting your privacy and making your shopping experience safe and secure.